The Federal National Mortgage Association known as Fannie Mae was founded in 1938 as a federal agency, and was chartered by Congress in 1968 and is privately owned by the shareholders. It is an enterprise sponsored by the government that ensures the US housing and mortgage markets to be stable and affordable. Fannie Mae buys credits from the asserted sellers of a mortgage loan, or for cash or in exchange for mortgage valuable safety. The company has three lines of business such as Capital Markets, Single-Family and Multifamily. It offers services and products to creditors and a wide range of habitation of partners. Fannie Mae finances more than 20 % of all mortgage loans in the USA and engages in support of a secondary market of a mortgage. Please try to contact Fannie Mae Customer Service directly prior to posting any complaints on this site.